Learning Coach Corner
As a Learning Coach, you play a key role in your student's educational experience, and we're here to give you the support and tools you need to succeed. Learning Coaches have access to a variety of resources and programming within the K12 School (OLS).
We hope you'll take advantage of these resources specifically designed to help you and your student transition to online learning and thrive within our school community.

Watch the video to learn how best to support your student.
Frequently Asked Questions
I have completed enrollment for my child. How do I access the K12 School (OLS)?
First, you’ll need to create separate accounts: one for the Learning Coach and one for each enrolled student. Visit this page for step-by-step instructions on how to set up those accounts.
Where can I find information regarding course materials and any materials that may be shipped?
Log in to your K12 School (OLS) Learning Coach account and in “Quick Links” go to “My Info” to find information about course assignments and materials. Visit this page for more information.
If I need help, who should I ask?
Enrolled families have access to a variety of supports and resources from K12 and our school community.
Contact our school for questions related to:
- Classes and coursework
- School records
- Updating your contact information
- School policies
Visit help.k12.com for K12 Customer Support or call 866.512.2273 for questions related to:
- Setting up Learning Coach and student accounts in the K12 School (OLS)
- Logging in to and using the K12 School (OLS)
- Technical assistance accessing Class Connect sessions
- Technical assistance with K12 computer requirements